Privacy policy

What we collect, why, and how you control it. We write this in plain language rather than vague legal wording.

Last updated: October 2026

What we collect

Account data: email, name, country, language and display preferences. Learning history: enrolled courses, completed lessons, playback positions, points and badges.

Technical data: IP address, browser type and session identifiers for security and abuse prevention. Payment data reaches us as tokens from the payment provider, not as full card numbers.

Why we collect it

To operate your account and open the content you own, save your progress across devices, send sign-in codes and service notifications, and improve content based on aggregated usage patterns.

What we do not do

We do not sell your personal data. We do not share AI assistant conversations with advertisers. We do not use the content of your private notes for anything other than showing it to you.

Retention

Account data is kept while the account is active. Financial records are kept for the period accounting rules require. Sign-in codes are deleted after use or expiry. When an account is deleted, personal data is anonymised and financial records remain without identity.

Your rights

You can request a copy of your data, correct it, or delete your account from account settings. Some records (such as invoices) may remain where the law requires it.

Cookies

We use essential cookies for the session, language and theme, plus aggregated analytics cookies when enabled. You can manage analytics from account preferences; disabling essential cookies prevents sign-in.

Contact

For any privacy question: privacy@wisam.example.

Privacy policy | Wisam