Contact us

We help with your account, subscription, payment, or any question about the content. Pick the channel that suits you.

Email support

We usually reply within one business day.

support@wisam.example

A ticket from your account

The fastest way to follow up on a payment or certificate issue, because it is tied to your account.

Go to account

Partnerships

For instructors and organisations that want to build shared training paths.

partners@wisam.example

Refund policy

Read the terms before opening a ticket; the answer may already be there.

Read the policy

Before you contact us

Make sure the email on your account is the one you write from, and include the order or certificate number if you have one. This greatly shortens resolution time.